Fleets

Our Fleet and Rates

If you have any comments, suggestions or questions, please do not hesitate to contact us.
Our high-quality office staff will help you and answer all your questions.

Fare Policies & Fees

one

Surcharges

  • Late Night Rides (10:00 PM – 6:00 AM): 25% surcharge applies.

  • Sundays & Public Holidays: 25% surcharge applies.

two

Luggage Fees

  • Inside the vehicle: Free

  • In the boot or on the roof: $1.00 per item

three

Scheduled Rides

  • A booking fee of $19.99 applies to all scheduled rides.
four

Wait Time

  • Wait time charges apply when your taxi is stationary after your ride has started.

  • This includes traffic delays or any stops requested by the passenger during the journey.

five

Technology Fee

  • A small flat-rate technology fee may apply per ride to support platform improvements, system upgrades, and operational services that enhance the Ride.bm experience.
six

Cancellation Policy

  • On-demand rides: Cancelling more than two (2) minutes after your ride is accepted may result in a cancellation fee equal to the base fare.

  • Scheduled rides: Cancelling within six (6) hours of pickup may result in a fee equal to the scheduled booking charge.

  • If a cancellation fee was applied in error or due to special circumstances, contact support at support@ride.bm.

seven

Settlement Currency

  • All transactions are processed in USD.

  • Your card issuer may apply foreign exchange fees; consult your bank or card provider for details.

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